Where do I place an order?
All purchases are currently completed on Etsy. Use any Order on Etsy button to check out securely.
Frequently Asked Questions
Answers about customization, fit, lead times, team orders, and Etsy checkout.
Do you offer personalized items?
Yes. Personalized designs are available on many listings, including jersey number charms and team-color requests.
How do Bogg Bag charms attach?
Bogg Bag charms use a screw-on backer system. The post goes through a bag hole and the backer secures it from inside the tote.
What material are your products made from?
Most products are 3D printed in PLA filament. If a listing uses a different material or finish, it is noted in that listing description.
Will these charms fit non-Bogg totes?
They are designed for standard Bogg Bag hole sizing and many similar perforated totes. If your bag uses a different hole size, message before ordering and fit can be confirmed.
How long does production and shipping take?
Most orders are made to order and ship in 2-5 business days. Carrier transit time is additional and depends on destination.
Can I order for a team or group?
Yes. Team and group requests are welcome. Share roster size, personalization details, and your needed-by date so lead time can be confirmed.
Do you offer custom colors?
Yes. Many products can be printed in team or custom colors. Include your color request in checkout notes or message before ordering.
What is your return policy?
If an item arrives damaged or incorrect, send photos and your Etsy order number so support can help quickly. Personalized items may have listing-specific return terms.
How do I get help with an order?
Use the contact page and include your Etsy order number and the issue details. You can also message directly through Etsy for order-specific support.