Frequently Asked Questions
Answers about customization, fit, lead times, team quantities, and Etsy checkout.
All purchases are currently completed on Etsy. Use any Order on Etsy button to check out securely.
Yes. Personalized designs are available on many listings, including jersey number charms and team-color requests.
Charms for Bogg Bags use a screw-on backer system. The post goes through a bag hole and the backer secures it from inside the tote.
Most products are 3D printed in PLA filament. If a listing uses a different material or finish, it is noted in that listing description.
Printed Layer currently prints on Bambu Lab X1C, P1S, and H2C machines.
Printed Layer primarily uses Bambu Lab PLA for most orders.
They are designed for standard Bogg Bag hole sizing and many similar perforated totes. If your bag uses a different hole size, message before ordering and fit can be confirmed.
It depends on the item. Stocked items such as charm backers, basketball clickers, and home plate fidgets ship in 1–2 business days. Personalized made-to-order items ship in 2–5 business days. Every listing states its own window. Carrier transit time is additional and depends on destination.
Yes. Team and group requests are welcome. Share roster size, personalization details, and your needed-by date so lead time can be confirmed.
Yes. Many products can be printed in team or custom colors. Include your color request in checkout notes or message before ordering.
No returns for change of mind on any item, personalized or stocked. Damaged, incorrect, or missing items reported within 14 days of delivery are replaced at no cost. Send photos and your Etsy order number through Etsy messages or the contact page. Printed Layer usually responds within 1 business day. Every order is also covered by Etsy Purchase Protection.
Use the contact page and include your Etsy order number and the issue details. You can also message directly through Etsy for order-specific support.
Yes. PLA charms and accessories are made for everyday bag use at school, practice, and tournaments. Avoid prolonged high heat exposure, such as inside a hot car, to preserve shape.
We can usually get close to your team colors from our filament range, but an exact match is not guaranteed. Send your team hex code or a clear jersey photo and we will confirm the closest available filament before your order goes to print.
Personalized jersey number charms currently support single-digit numbers 0 through 9. For special sizing or design requests, use the contact page before ordering.
Most items are printed in PLA, a commonly used plant-based plastic. Small parts can be a choking hazard, so products are not intended for children under 3.
Rush requests are often possible depending on current production queue and quantity. Share your needed-by date before ordering so timing can be confirmed.
Yes. Custom requests are welcome. Share your concept, dimensions, color notes, and timeline through the contact page.
Yes. Unscrew the backer, remove the charm, and reinstall it on another compatible perforated bag hole.
Screw-on charms use a threaded post and backer through the bag hole, so they stay more secure during normal use and do not require glue.
Printed Layer Promise
- If your order arrives damaged, incorrect, or missing, we will make it right quickly.
- Send photos and your Etsy order number through Etsy messages or Contact.
- We usually respond within 1 business day with a replacement plan or next steps.
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Message the shop on Etsy and Brenna will get back to you, usually within one business day.